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In early December, patients in Launceston joined doctors, developer, contractor, professional team and officials on the site of the town’s medical centre to celebrate completion of the steel frame for the surgery’s long-awaited extension, a project being delivered by South West regional contractor, Pollard.

The extension, which is being developed and funded by specialist primary care property company Assura, will also provide additional car parking spaces. Funding from Launceston Rotary Club will ensure the new extension is dementia-friendly.

Members of the surgery’s Patient Participation Group and the League of Friends of Launceston Hospital, who have all worked with the practice to progress the plans, joined a site visit to mark the milestone.

The two-storey build to the rear of the current building was launched earlier this year to create more space for the surgery, which has far outgrown its current premises and now needs to serve almost 20,000 patients.

When complete, the extension will provide ten more consulting rooms, including training facilities, a bigger waiting room, a new entrance to the dispensary and a staff meeting room. There will also be more space created to allow staff from across the health sector, such as paramedics, social workers, district nurses and the voluntary sector to work together under one roof.

Roger Serginson, Senior Development Manager at Assura said: “This extension has been a long time coming for Launceston and it’s exciting to see it beginning to take shape. We’re looking forward to seeing it open to patients and staff next year.”

Pollard’s Business Development Director, Hugh Dalton, said: “We’re delighted to be working once again with the Assura team, building on our longstanding relationship. With works now on site, we look forward to delivering this extremely important community facility.”

Joan Heaton, PPG Chair, said: “Everybody’s involved with this, the whole community is on board so it’s wonderful to be on site today. The physical environment for patients is so important – we’re doing a lot with wellbeing and social prescribing, so I’m really interested in the mood of the place. We can’t wait – one more year!”

Dr Michelle Wells from Launceston Medical Centre said: “Now that the steelwork has gone up, it’s made the prospect of moving into this place and carrying on medical practice in such amazing facilities all the more exciting. It’ll make a huge difference to how we work – all these years we’ve had visions of expanding our practice for our patients and now we’re finally going to have really high quality work space.”

Andrew Abbott, Director of Primary Care for NHS Kernow Clinical Commissioning Group added: “I’ve come from another new practice site which is a year or so ahead in terms of their build, and saw there the smiles on people’s faces from having such a good facility to be in; everyone felt lifted by having good quality space to work together in. This new development will create a hub where people can feel good about where they work together, and provide the much needed space to see patients and colleagues.” Architects Design Group, which developed the plans and vision for the new space, was also on site to mark the occasion.


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